Ciprotur Hotels Group

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Policies

General Policies

General cancellation policies:

Please note that in the case of any cancellation made after the 48 hours prior to check-in time or in case of no-show, no refunds will be made and it will be charged the full stay. 

Customer Information: 

In case of consumer dispute, the costumer may resort to the Online Dispute Resolution Platform, available at http://ec.europa.eu/consumers/odr or to the entity CNI-ACC - Centro Nacional de Informação e Arbitragem de Conflitos de Consumo  Telefone: 213 847 484 ; E-mail: cniacc@fd.unl.pt . For further information please consult www.consumidor.pt. (ao abrigo do artigo 18.º da Lei n.º 144/2015, de 8 de setembro

  • Check in time 2:00 PM
  • Check out time 12:00 PM
  • Children age 12
  • Pets not allowed

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